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Terms and Conditions
1. General Information
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These Terms and Conditions govern the use of this website and the purchase of products from the online store operated by Lierre Sauvage (“Company”, “we”, “us”, or “our”).
By accessing our website and/or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not use this website.
The store is hosted on the e-commerce platform provided by Shopify Inc., which allows us to offer and sell our products online.
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2. Eligibility
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By using this website, you confirm that:
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you are at least the age of majority in your country of residence, or
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you have received permission from a legal guardian to use the website.
You agree not to use the website or the products offered for any unlawful or unauthorized purpose.
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3. Products and Availability
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Certain products may only be available online and may be available in limited quantities.
We make every effort to display product descriptions, images, and colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual color or appearance of the products.
We reserve the right to:
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limit the sales of our products to certain persons, regions, or jurisdictions
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limit quantities per order
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discontinue any product at any time.
All product descriptions and prices are subject to change without notice.
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4. Prices and Payment
All prices displayed on the website are in the indicated currency and may include or exclude taxes depending on your location.
We reserve the right to modify prices at any time without prior notice.
Payment must be made at the time of purchase through the available payment methods provided on the website.
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5. Order Acceptance
By placing an order, you make an offer to purchase the selected products.
We reserve the right to accept or reject any order at our sole discretion. Reasons may include, but are not limited to:
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product availability
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errors in product descriptions or pricing
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suspected fraudulent activity.
If we cancel or modify your order, we will attempt to notify you using the contact information provided at checkout.
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6. Shipping and Delivery
Shipping costs and estimated delivery times will be displayed at checkout.
Delivery times are estimates and may vary due to circumstances beyond our control.
The risk of loss or damage to products passes to the customer once the products are delivered to the shipping carrier or delivered to the customer, depending on applicable law.
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7. Right of Withdrawal (EU Customers)
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If you are a consumer located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.
The withdrawal period expires 14 days after the day on which you or a third party designated by you receives the goods.
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To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement via email or this contact form.
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You must return the goods without undue delay and no later than 14 days after notifying us of your withdrawal.
The customer is responsible for return shipping costs unless otherwise stated.
Refunds will be issued using the same payment method used for the original transaction.
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8. Returns and Refunds
Returned products must be:
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unused
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in their original condition
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in their original packaging where possible.
We reserve the right to refuse returns that do not meet these conditions.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
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9. Intellectual Property
All content on this website, including but not limited to:
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text
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images
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logos
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graphics
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product designs
is the property of Lierre Sauvage or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written consent.
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10. User Conduct
You agree not to use the website to:
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engage in unlawful activities
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infringe intellectual property rights
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upload malicious software or harmful code
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harass or discriminate against others
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collect personal data of other users without consent.
Violation of these rules may result in termination of access to the website.
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11. Third-Party Services and Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Use of such services is at your own risk.
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12. Disclaimer of Warranties
The website and all products and services provided through it are offered on an “as is” and “as available” basis without any warranties of any kind.
We do not guarantee that:
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the website will be uninterrupted
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the service will be secure or error-free
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results obtained from the use of the website will be accurate or reliable.
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13. Limitation of Liability
To the fullest extent permitted by applicable law, Lierre Sauvage shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
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the use or inability to use the website
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the purchase or use of products
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any errors or omissions in the content of the website.
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14. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
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15. Governing Law and Jurisdiction
This agreement and any disputes arising from it are governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with this agreement is Nuremberg, Germany, provided the client is a merchant, a legal entity under public law, or a special fund under public law. Lierre Sauvage reserves the right to bring legal proceedings at the client's place of residence or business.
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16. Changes to the Terms
We reserve the right to update, change, or replace these Terms at any time.
The latest version will always be available on this page. Continued use of the website after changes are posted constitutes acceptance of those changes.
17. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Lierre Sauvage
Email: info@lierre-sauvage.com
Address: Kopernikusstraße 30, 90459 Nürnberg
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